At Mountain Plumbing of New Hampshire, we know that our reputation is built not just on the quality of our service, but on the unwavering safety culture we maintain. As we tackle everything from complex Boiler installations and HVAC repairs to routine Gas Line services, adhering to safety protocols is non-negotiable. It’s a core responsibility that protects our technicians, our customers, and our company.
Here is a look at the essential job safety measures that define our daily operations and ensure every job is done right and done safely.
1. Heating System Hazards: Our Strict CO and Combustion Protocols
When dealing with high-risk services like Boiler repairs, Oil Services, and Heating System maintenance, our commitment to preventing explosions and carbon monoxide (CO) exposure is paramount.
- Carbon Monoxide Vigilance: Every technician on the Mountain Plumbing team carries and utilizes personal CO detectors. During any combustion appliance service, we verify proper ventilation and check flue functionality to ensure our clients and team members are protected from this silent killer.
- Zero Tolerance for Gas Leaks: Our procedures mandate the use of calibrated electronic leak detectors and follow-up checks on every new or repaired Gas Line. This thorough, multi-step process guarantees system integrity before we sign off on a job.
- LOTO (Lock-Out/Tag-Out): For any service that requires power isolation—especially on Boilers or larger HVAC units—our technicians are trained to rigorously apply LOTO procedures. This prevents accidental equipment startup and safeguards our people while they perform repairs.
2. Managing Utility Risks: Electrical, Pressure, and Scalding Safety
The nature of plumbing and HVAC work means we frequently encounter electrical power and high-pressure water. Our internal training focuses on managing these everyday risks with precision.
- Verifying Electrical Isolation: Before touching an AC Unit, Heat Pump, or Well Pump, our first step is always to locate and confirm power disconnection. We use non-contact voltage testers as a standard safety practice—we never assume the power is off.
- High-Pressure Relief: When working on Water Heaters or frozen pipe thaw-outs, we understand the dangers of stored energy. Our technicians are experts at safely venting systems and verifying pressure neutrality before disassembling any components, which prevents scalding and high-pressure injuries.
- Well Pump Access: Our team members approaching Well Pump systems are trained in specific safety protocols, including securing access points and using appropriate retrieval gear when working in confined spaces like well pits.
3. Field and Physical Safety: Protecting Our Bodies and Our Environment
From a residential Fixture Replacement to major New Construction sites, physical and environmental safety protocols guide our movements and actions.
- Our PPE Standard: We enforce the use of task-specific Personal Protective Equipment (PPE) across all services. This includes cut-resistant gloves for handling pipe, ANSI-approved eye protection for soldering and grinding, and reinforced footwear to protect against heavy materials like Boilers and tools.
- Smart Lifting and Material Handling: We recognize the strain involved in moving heavy equipment. Our team prioritizes utilizing mechanical aids and buddy lifts when installing large appliances, following best practices to prevent back injuries—it’s about working smarter, not harder.
- Site Organization and Cleanup: We take pride in our professional conduct. This means immediate cleanup of water or debris spills to eliminate slip-and-fall hazards, and ensuring all ladders and staging used for HVAC or height-related work are inspected and secured before climbing.
Our promise to Mountain Plumbing New Hampshire staff and clients is that safety is everyone’s job. By adhering to these protocols and committing to ongoing training, we ensure that every technician returns home safely, having delivered the highest standard of service with confidence and integrity.
